Mercari item arrived damaged.

68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Contact Us. Need to cancel a transaction so the buyer can repurchase the item? Have the buyer Like your item or Follow you before canceling. That way, they can easily return to the listing once it's back on sale.Mercari's zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...I go to the options on mercari for issues with my order, None of the options have a damaged option. They all are about postage overdue or I didnt receive it. I did the contact us thing, made a message and sent images and I got a auto email saying my ticket is open and they will answer when they can. The problem is that I have 24 hours before it ...

I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.

The Mercari Return Policy is designed to cover both the buyer and the seller in the transaction. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. The Mercari system then determines whether the item is eligible for a return or refund. The decision depends on the item's eligibility ...

Being you got an email confirming your package was picked up I would assume you could file a claim for a lost package. Even if it wasn't scanned you have proof it was picked up & our of your hands if something happened. Good luck. i doubt usps will be able to help them they go off the tracking history on the package.Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...Anyway, Mercari reviewed the disputed transaction for 4 fucking days and then sided with the buyer citing "insufficient packaging" on my behalf. I am PISSED. I have made over 300 sales on Mercari and NEVER had an item arrive broken - in fact most of my ratings include comments from buyers about how well I packed their item. This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.

If the buyer is sending an item back because it doesn’t match the listing description or it arrived damaged or faulty, you’re responsible for the cost of return shipping, even if you don’t offer returns. ... It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min ...

I don't use Mercari but I assume it's like Poshmark in that when you get the item back you can open up your own case for the item returned damaged. Hopefully you'll also get your money back. ETA: You'll likely have to take pictures of the damage on the item, compared to your pictures in your original picture, side by side to show the difference.

I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds.If carrier damaged package beyond hope, you will not be held responsible, However, packing is an art. I shipped 6 long-stemmed real crystal (thin!) glasses during Christmas rush and they arrived perfectly to my customer. Airspace, box w/in a box, proper spacing of objects, etc. all come into play. This is basically, just *science*.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Broken item . BUYING An item I bought arrived broken, how do I handle this? I went to I have an issue but didn't see anything for damaged/broken items. Am I SOL? Share Add a Comment. Be the first to comment Nobody's responded to ...Mercari good example of Unfair Practices. the seller sent me the wrong item. Mercari rejected and refused to assist me saying I had to respond with photos within 24 hr. I asked Mercari 3 times where to send photo and received no response until it was to late. Terrible seller. Terrible company. Do not shop Mercari. Unfair practices. Dishonest ...Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returning Shipping Damaged Items BUYING I bought a few books in a bundle from a seller, where the books were pictured in excellent condition. I just received the item in an oversized box with no bubble-wrap, newspapers, or any protection of ... Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ... Hello! I just have a quick question about shipping an item. I’m selling these little rubber bracelets. ... Sell as a pair for $12 free shipping, pay for tracking. Mercari will shut you down, EVEN with happy customers, for shipping without tracking. ... r/Mercari • Item arrived broken and this is the response from seller (Context in commentsitem arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ... We would like to show you a description here but the site won’t allow us.

r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me.

I would contact Mercari while the item is in route. I received a notification that my item was eligible to be canceled because UPS did not update the tracking for days. I contacted Mercari and submitted a copy of the shipping receipt. Mercari stopped the cancelation. If you used the USPS, there would be no tracking updates on the card mailer ...I would contact Mercari while the item is in route. I received a notification that my item was eligible to be canceled because UPS did not update the tracking for days. I contacted Mercari and submitted a copy of the shipping receipt. Mercari stopped the cancelation. If you used the USPS, there would be no tracking updates on the card mailer ...I had the exact opposite happen to me. Purchased a bundle of items that were listed as poor condition (electronics) & they packed it poorly. It was damaged beyond repair in shipment. The seller thought that "poor" condition listing protected him from any returns, regardless of how it arrived.UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...For future sales, please make sure to follow our Shipping Protection guidelines to ensure that you will be covered in case your item is damaged or lost in transit. ----- I shipped this item within 3 days during Christmas time (the next bus. day to be exact). The last tracking was late Dec. then early Jan.I WILL contact her if the item comes broken, but I feel like I will ALSO contact Mercari. I feel like the item may have been broken before she shipped and may be using shipping as an excuse for the item being messed up. I will see when item gets here if she even bubble wrapped the item or just threw it in a jiffy bubble mailer.Mercari may not return damaged items deemed as hazardous during transit. The package must be dropped off and scanned by the correct carrier. Your Mercari account must be in good standing. Ensure you follow Mercari's current standard to ensure your package is eligible for shipping protection. Shipping protection claims may take up to 2 weeks to ...If I report the issue to Mercari, will the seller still get paid since they did ship? I'm willing to just eat the cost and try to find/repurchase the same item if the seller wouldn't get paid for this. ... I've had this tracking issue occur several times as a buyer and the item usually arrived a day or two later. But report it within 3 days ...

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... PonyoLovesRevolution . First time I've received a damaged item BUYING A vintage metal bracelet I ordered arrived today snapped in two. I contacted Mercari and they gave me a refund in credits, and said I don't need to return the item.

Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a ...When you get it back try to fight it as not being returned in the condition you sent it in. As it is your first sale you may be out of luck. The key with Mercari is to be brief and very polite in emails to them. I've found them fair but I've sold 2000 items there so I've had a lot of time to build up a reputation as an honest seller.Ask them if they delivered a damaged item. Ask them if it would be noted in tracking whether package was damaged. If you get any info that's relevant, share this info with Mercari as soon as you receive it (but do NOT miss Mercari reply deadline waiting for USPS reply) Good luck! 11. Thecabin5.Man that really sucks but the other two items were brand new and undamaged. The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're ...My order was returned to sender. If your order was returned to the seller, send them a message and see if they plan to reship the package with a new tracking number. If your seller needs a new shipping label, please contact us via the Help Center, and we'll be happy to help. Please keep in mind that the original shipping label can not be reused ...If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can assist you getting your shipping protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim photos to Mercari.buyer received damaged item. i recently sold a locket on mercari, it was actually my first sale ever lol. i packed the locket with a straw around the chain so that it wouldn't get tangled, but still had enough room for the chain to be flexible. i then put the necklace inside an envelope, surrounded the envelope with bubble wrap, and then put ...

My buyer's package was suppose to arrive on the 13th of this month. However the tracking stated "A notice of the attempted delivery has been left. No secure location available.". Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added "Reminder to ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p...Instagram:https://instagram. happy nails and spa lancaster cavrchat erp pornhubff14 sleep emotehartford city indiana funeral homes I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope. literary crossword puzzle answer keytennis star graf crossword The good thing about Mercari is that you don't have to notify the seller to open a return request. Mercari will contact the seller on your behalf. I know it seems a bit of a punk move, but if someone isn't courteous enough to research how pack a camera len (there are tons of tutorials on YouTube or they could hire a packing service to do it for ...Include the packaging that was used along with the broken pieces. Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days … holmes rd after hours Wow! Never use Mercari! A buyer claimed in a review that my item arrived late. I have tracking that proves the item arrived early. Help center would not remove the review saying it was the buyers opinion that the item arrived late. ... they can intentionally damage your item and mercari will side with them despite clear photo evidence. They are ...First time receiving a damaged/not as described Squishmallow from Mercari and don't want the item anymore. Do I just fill out the request form through Mercari? comments sorted by Best Top New Controversial Q&A Add a Comment. More posts you may like. r/squishmallow • Would anyone like to be squish friends? 🥺 ...Mercari approved the buyer’s return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I’m going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.