Mercari item arrived damaged.

Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.66K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Mercari suspended my acct A WEEK ago; last buyer to get their package TODAY ironically a lowballer whose items were "damaged" in transit.. it looks like my messages were able to be sent so… hopefully she gets them! I would love a reply from her! Wow just a rant!! Lol sorry screenshots in orderShipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product’s correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...

I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.

Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer?

I know as a buyer I would be a little worried if I had ordered an expensive item and then suddenly I was unable to track it. I hope Mercari fixes it. This is some kind of bug and they could fix it really easily if they just had the “view tracking” button go to a page that showed the carriers tracking number.Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...I ordered an item on Aliexpress from more than 3 months ago, and it did not arrived yet. During that time however I made sure that I request an extension of the purchase protection. Now as I am requesting more purchase protection time, the seller sent me an image that he cannot extend it anymore. And that the item was damaged during shipment.If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can assist you getting your shipping protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim photos to Mercari.Kinda worried here, as I just sold a 100+ dollar item. Shipped it out, it got delivered, everything seemed good. No rating. So I messaged the seller…

Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.

I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 •

Let your buyer know that the item is not as described in the listing before shipping the item. If you or your buyer are not comfortable with the change in condition and the item has not shipped, you can cancel the transaction and the buyer will receive a refund. If you and your buyer decide to go through with the transaction, please keep in mind that your buyer will be able to request a return ...If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ... :(( I’ve been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a photo of the empty packaging that DID arrive but I don’t know how to go about getting a refund the seller sent me this item for a huge discount and I was wondering if a refund would come out of their ... PO said it was delivered. It was not. I had 7 other packages that day and it was a no show. Mercari got back to me and they gave the seller the money, but I got Mercari Credit as a replacement for the money I lost on the package. If you haven't, reach out to Mercari AND file a missing mail claim. 1.Problem solved I guess. This is an issue when the item isn't scanned as delivered by the carrier. You are correct there is no longer an option to mark as delivered so it could sit in "in transit" limbo or can be canceled which is really bad for the seller who loses out even though the buyer received the item. I had this happen and asked Mercari ...I have 383 sales and just got my first four-star review. He said I needed to improve item cleanliness, packaging, response time, and ship time. The dude sent me an offer Wednesday morning, I accepted Wednesday morning and sent him a thank-you message, and I dropped the package off Wednesday before noon. I shipped it in an unused priority …

Shipping time frame. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. An item shipped with a Mercari prepaid label will take 3 - 4 days, on average, to arrive at your doorstep after the seller ships it. If you have difficulties tracking your order (or tracking commences but then it ceases ...But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...Quite frankly, an item that reeks doesn't deserve more than 2 stars, but I guess for fast ship I'd give 3 and strongly note in my review that the item reeed of cigs. SInce I don't think wrist slaps work to make people aware of not doing certain things, and that they need their attention re-focussed that this isn't accpeptable esp for a personal ...Tim agreed that it's 100% acceptable for buyer to destroy my product, leaving me with nothing but a damaged crop. Thank you Mercari for your unethical ways. You guys are con-artists! ... The item arrived the day before Christmas, and I mailed them to my daughter two days after Christmas since she couldn't fly in due to work. She received the ...No the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description.68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…

Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)

Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ... Aug 25, 2021 ... on Mercari by taking you through what kinds of items to lists, how to ... | List An Item With Me & Mercari Selling Tips! Rebekah Allison•3K ...Arrival has accessed a $300 million equity financing line, but still needs $500 million to start production of XL vans in the U.S. Struggling electric vehicle company Arrival has s...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto3- Cooperate with Mercari: If you believe the return request is justified, it's best to cooperate with Mercari's customer support team. They will assess the case based on the provided evidence and may decide in favor of the buyer. 4- Seller's Review Period: Once you agree to the return, the buyer will ship the item back to you.Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...So this person bought an item from me. It was expensive face powder makeup. And photos show that the item was open used and the packaging on the product part of it was damaged. Several photos used all 12. And description on this item. This item has been listed for a bit. This person sent me an offer and I accept. This item was packaged very well.Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.

Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.

Damaged package. Seller used pieces of an old box to wrap a big bottle of cologne with barely any tape. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ... Just a rant. Some people on Mercari can be so infuriating, and the support team isn't helpful either. r/Mercari ...

Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ... 313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On …Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.My buyer’s package was suppose to arrive on the 13th of this month. However the tracking stated “A notice of the attempted delivery has been left. No secure location available.”. Their package has been sitting in the post office since then. I assumed they would pick it up, but I just checked the tracking and it added “Reminder to ...A buyer opened an 'item not received' case and since seeing on the tracking there had been no movement for a while, and the expected received by date had passed, I concluded that the item must have got lost/damaged in transit and refunded the buyer. The next day, I just happened to take a look at the tracking as I still had the page open ...I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay.Can coloring my hair damage my scalp? Visit HowStuffWorks to learn if coloring your hair can damage your scalp. Advertisement For some people, changing hair color is like changing ... This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry. Posted by u/Dabblequeen - 2 votes and 1 commentNow that your Mercari account is set up, pick a room and find a few items you'd like to list first. It really helps to round up a few items at once, so you have a batch to start. This also personally helps me build momentum when it comes to listing. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment ...Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the …

69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …Instagram:https://instagram. sauce walka wifehonda civic parking brake stuckmaple grove photo contesthow to import k1 into turbotax Hey all, I shipped an item and it was damaged in transit. It was shipped via FedEx. Do you guys know how the insurance works and if Mercari will…if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487. nyquil and edibles togetherbikini barista seattle wa As your chances of items arriving this week run out, it's time to go for "the thought that counts." For some people, it just doesn’t feel like Christmas until you’re curled up by t... dpss benefits los angeles Sort by: mchurchw1. • 3 yr. ago. It's on her to contact Mercari. The rating timer begins when the tracking says delivered, and if she does nothing, 3 days later it'll autorate and you'll get your money. 21. NeopolitanApologist. • 3 yr. ago. Also the item was $14.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First time I've purchased something on Mercari and the package came damaged, it's popped open where the seller tried to tape it, the item it entirely too big for the bag they stuffed it in, and the bag has multiple holes in it which means my ...